We advise our customers to embrace global ecommerce because of the huge opportunities available, but in our experience one of the factors that deters businesses from selling their products globally, is the requirement to manage returns.
Simplify your returns with our bespoke cloud based returns solution:
Modern consumers expect to be able to return items easily and efficiently as part of the online buying process so it is vitally important that your business has a managed process in place to deal with returns and reduce carbon footprint.MORE INFO
Reverse Gear is a cloud-based software solution which has been designed by global ecommerce experts. It manages every aspect of your return process on an international basis including detailed tracking of your items via an easy to use online interface.
Reverse Gear covers all aspects of you returns including:
If an item is returned by your customer Reverse Gear will ensure that it is diverted to one of our global hubs where it can be sent on to you or to another customer.
Because we deal with bulk items from many different countries we can offer excellent value for money compared to managing your returns yourself.LEARN MORE
Most companies are looking for ways to be consistently more environmentally friendly and to reduce their carbon footprint.
For every 10 packages that are returned, we will plant a tree to ensure reduced impact of negative carbon impacts. We only use recycled paper and cardboard where possible and plastic will only be used as a last resort.FIND OUT MORE
Your customers will never know that your returns process is managed by a third party and our pre-printed labels make everything really straightforward.
If you do not want your products returned to you, we will re-sell them locally in our regional e-commerce hubs, or donate them or any profits to charity on your behalf.MORE